Privacy Policy

1. Introduction

Amatou Technologies Limited "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.amatou.co.uk or use our AI-powered services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

We collect information you provide directly to us, including:

• Name and job title
• Company name and industry
• Email address
• Phone number
• Business address
• Information in messages you send us
• Feedback and correspondence

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Click-through and navigation patterns
• Device information

Information from Our AI Services

When you use our RAG agents or AI solutions:

• Queries and interactions with our AI agents
• Usage patterns and preferences
• Performance metrics
• Custom training data you provide

3. How We Use Your Information

We use the information we collect for:

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our contractual obligations when providing services
• Legitimate Interests: To improve our services and conduct business operations
• Consent: For marketing communications and optional data processing
• Legal Obligations: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under data protection laws, you have the right to:

To exercise these rights, contact us at privacy@amatou.co.uk.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Your explicit consent

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Updating the "Last updated" date
• Posting a notice on our website
• Sending you an email (for significant changes)

13. Contact Information

For questions about this Privacy Policy or our data practices, contact our Data Protection Officer:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information and the right to non-discrimination for exercising your privacy rights.